Sobald wir Ihr Produkt erhalten haben, senden wir Ihnen Ihr neues Produkt zu. Am nächsten Tag haben Sie es im Haus. Ist Ihr neues Produkt nicht vorrätig? Dann lassen wir es Sie wissen und Sie erhalten Ihr Geld zurück.
Sobald wir Ihre Rücksendung bearbeitet haben, erstatten wir Ihnen innerhalb von 30 Werktagen eine Rückerstattung. Wie schnell Sie das Geld auf Ihrem Konto haben, hängt von Ihrer Zahlungsmethode ab.
Es kann sein, dass Sie Ihr Geld in mehreren Teilen zurückbekommen. Dies kann auf zwei Dinge zurückzuführen sein:
In Ihrem My EasyComp Shop konto Sie können den Status sehen. Sobald wir mit Ihrem Paket beginnen, senden wir Ihnen eine Bestätigung per E-Mail.
Es ist möglich, dass Ihr Produkt gemäß Ihrem Track & Trace in unserem Lager angekommen ist, Sie aber noch keine Empfangsbestätigung erhalten haben. Keine Sorge, es kann bis zu 24 Stunden dauern, bis wir Ihre Rücksendung bearbeiten.
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